FREQUENTLY ASKED QUESTIONS

Thank you for your interest in services at Brow Envy! Below are some of the most common asked questions regarding services. PLEASE make sure to read everything in its entirety BEFORE booking any appointment to ensure you are a good candidate and are fully prepared ahead of time.

TERMS & CONDITIONS

Please ensure you have read over the FAQs page completely prior to booking any appointment.  (link to FAQ’s page in this sentence)

PREVIOUS WORK FROM ANOTHER ARTIST: Please understand that corrections on previous work cannot be guaranteed, it can be complicated and time consuming. Previous work should be at least 80% faded. Most previous work will require combination/powder brow service for best results. To be considered, you MUST attach a clear photo when booking your appointment. *All NEW clients to Brow Envy are considered initial sessions, NOT touch ups.

DEPOSITS: All permanent cosmetic, lash lift, and brow lamination services require a nonrefundable deposit. Upon booking, you will receive a confirmation email. 

LATE POLICY: If you are more than 15 minutes late to your appointment, we will most likely need to reschedule. An additional deposit will be required to book a new appointment, original deposit will be forfeited.

CANCELLATIONS: Should you need to cancel or reschedule, please be respectful and give a 48-hour notice. Any cancellations within 48 hours of appointment will result in loss of your deposit and an additional deposit will be required to book a new appointment. No-shows will result in a loss of your deposit and cannot reschedule. 

Prices are subject to change at any time. All deposits and services are nonrefundable. All clients must be at least 18 years of age. We reserve the right to refuse services to anyone.